You can call the chaplain or the unit team secretary and get a "humanitarian update"
https://www.inmateaid.com/ask-the-inmate/my-inmate-got-covid-but-was-calling-everyday-have-not-had-calls-for-10-days-now-how-do-i-find-out-if-inmate-is-ok-or-if-they-needed-hospitalization-i-am-the-emergency-contact-for-the-inmate#answer
Accepted Answer Date Created: December 22,2020