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Inmates look forward to mail call. Easily send letters and photos from your computer or smart-phone.
Send a postcard with a selfie or picture directly to your loved one, all from your smartphone.
Inmates can read and share magazines with other inmates, helping them to make friends.
One of the simplest ways to help your loved one is to send money for their phone and commissary accounts.
We can help your inmate find employment post-release.
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Search all the facilities in our system, or narrow your search by entering a facility name, selecting a state and/or type of facility
Sending a care package to someone in prison is not as simple as boxing up items and shipping them from home. Most correctional facilities do not accept packages sent directly from individuals, and anything arriving from a personal address will be rejected at the mail room, regardless of what is inside. Here is how it actually works. Approved vendor programs. Most state and federal prisons that allow care packages require them to be ordered through an approved vendor. These are companies the facility has vetted and contracted with to provide pre-approved items. The most common providers include Access Securepak through the Keefe Group, Walkenhorst's, and Union Supply Direct. Each facility has its own approved vendor list, so confirming which vendors are accepted before ordering is essential. What can be included. Approved packages typically contain food items, hygiene products, clothing within specific guidelines, and in some cases electronics like MP3 players or tablets. The specific catalog of available items varies by facility and by the vendor they use. How to order. Once you know which vendor is approved at your inmate's facility, you visit the vendor's website, search for your inmate by name and ID number, and select from the approved catalog. The vendor ships directly to the facility. Facilities that do not allow packages. Many facilities, particularly federal prisons and county jails, do not have care package programs at all. In those cases, putting money on the inmate's commissary account is the practical alternative. The inmate then purchases approved items through the facility's own store. Before spending money on a package, call the facility or check their website to confirm whether a care package program exists and which vendor to use. Getting that information upfront saves the frustration of having an order rejected.
Sending money to an inmate is one of the most practical things you can do to support someone on the inside. Money on their books gives them access to commissary for food, hygiene items, phone time, and other necessities that make daily life more manageable. The method you use depends on the facility and what services they accept. Here are the most common options. JPay. One of the most widely used platforms for inmate money transfers, JPay works at thousands of facilities across the country. You can send money online at jpay.com, through the JPay app, or at participating retail locations. You will need the inmate's name, ID number, and facility to direct the deposit correctly. Western Union Quick Collect. Many facilities use Western Union's Quick Collect service for inmate deposits. You can send money online, through the Western Union app, or in person at a Western Union location. The code and payee information varies by facility, so confirm the correct details before sending. GTL, Securus, or ICSolutions. These prison phone carriers also handle money deposits at many of the facilities they service. If you have already set up a phone account with one of these providers, you may be able to add commissary funds through the same platform. Money order by mail. Some facilities, particularly smaller county jails, accept money orders mailed directly to the facility. The money order must be made out to the facility and include the inmate's full name and ID number. InmateAid. InmateAid can facilitate money transfers for families who have difficulty using standard US services, particularly for international senders who cannot access domestic platforms directly. Before sending anything, confirm which services the specific facility accepts. Sending money through an unapproved method can result in the funds being delayed, rejected, or returned. A quick call to the facility or a check of their website will tell you exactly which options are available.
I am a French user but I made a promise to a detainee who was publicized whose name I will not mention a short time ago. He was sentenced to life and despite his young age, we had an exchange when he was still in the old prison where his trial was in progress. After the verdict, it was very hard work to find him. Today I sent him a letter and I hope he will be allowed to reply to me. I hope he is well, I hope that despite what he has done, his mail will be delivered to him because I only count on this site to hope to resume a correspondence with him. Every inmate deserves a contact, no matter what they do, I don't have to judge, it's been done. Inmate Aid, you are now my only link to this person who has been talking about him so much lately... you are also his only hope that his French friend can reconnect with him.
So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. The very first link at the top was an InmateAid profile stating I was in a correctional facility. That was not accurate. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. I also emailed them at aid@inmateaid.com. I did these two things at about 6:45pm. By 7:15pm they responded back to me and had the profile removed. I confirmed it was in fact removed. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Thank you!
I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. So thank you very much
Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. I've tried other companies who offer similar services but the quality of their finished products was terrible. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. We appreciate you.
Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much.
During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.
My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.
User friendly website and quick process of the services. Also very easy to use. Fenny K.
It's a nice system to have
Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.
Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.
It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.
I am a French user but I made a promise to a detainee who was publicized whose name I will not mention a short time ago. He was sentenced to life and despite his young age, we had an exchange when he was still in the old prison where his trial was in progress. After the verdict, it was very hard work to find him. Today I sent him a letter and I hope he will be allowed to reply to me. I hope he is well, I hope that despite what he has done, his mail will be delivered to him because I only count on this site to hope to resume a correspondence with him. Every inmate deserves a contact, no matter what they do, I don't have to judge, it's been done. Inmate Aid, you are now my only link to this person who has been talking about him so much lately... you are also his only hope that his French friend can reconnect with him.
So I'm at home and I decided to enter my first, middle, and last name into Google to see what came back. The very first link at the top was an InmateAid profile stating I was in a correctional facility. That was not accurate. I reached out to inmateaid via www.inmateaid.com/contact and explained the inaccuracy. I also emailed them at aid@inmateaid.com. I did these two things at about 6:45pm. By 7:15pm they responded back to me and had the profile removed. I confirmed it was in fact removed. I am still waiting for Google to remove the search result, but I could not be happier with InmateAid's quick turn around. Thank you!
I just wanted to thank all who operate this site it is by far the coolest thing about this whole unfortunate event that's has taken place in my gf and my life. So thank you very much
Someone I care about is incarcerated and your company has helped us both adjust to each other's absence. I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. I've tried other companies who offer similar services but the quality of their finished products was terrible. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. I have lauded your services to anyone who would listen, thank you so much for helping me keep in close contact with my loved one. We appreciate you.
Thank you all for the phone line.It was very helpful on saving me money.My boy friend is coming home on the 23 .Thanks so much.
During the last 5 years, my brother, sisters, and I used the service of Inmate Aid. We won't be needing the InmateAis service anymore. It always worked out great and we would like to thank you for the good service.
My review is the service was wonderful and very accommodating, I never knew there was this kind of service before. As I searched the website and got the information I read and reread til I understood how the service work. I followed the step as stated in the information. And immediately the service was working for my inmate. Most importantly when I needed my questions answered they were answered immediately. Thanks again for this great service.
User friendly website and quick process of the services. Also very easy to use. Fenny K.
It's a nice system to have
Inmate aid is definitely the most responsive group of people. Everyone I have dealt with in the last 2 years has been marvelous! Especially Courtney! She is just so human and real (you know, as opposed to reading me that "scripted" response). I recommend you to everyone in my situation. Thankfully, I don't know many...lol.
Thanks for your help. I love this website. I'm glad I have the ability to send pics and letters.
It's great to know about this service and I will surely use it in the future if needed. Nothing against all of you lol but I hope it's not needed. It certainly has been helpful and everyone is very helpful.