Help before, during, and after prison.

Save money on phone calls. Send magazines, photos, letters and much more.

Connect with your inmate

Stay connected to your inmate

Click to learn more

Discount Phone

InmateAID finds you the cheapest rate on your inmate calls. Check to see how much we can save you!

Letters & Photos

Inmates look forward to mail call. Easily send letters and photos from your computer or smart-phone.

Postcards &
Greeting Cards

Send a postcard with a selfie or picture directly to your loved one, all from your smartphone.

Magazine Subscriptions

Inmates can read and share magazines with other inmates, helping them to make friends.

Send Money

One of the simplest ways to help your loved one is to send money for their phone and commissary accounts.

Second Chance
Jobs

We can help your inmate find employment post-release.

Looking for an inmate or information about a facility?

Search our prison directory

Ask the Inmate

Subject: Commissary

How to deposit for commissary for a detainee at port Isabel ice facility in texas

Port Isabel Service Processing Center in Los Fresnos, Texas is an ICE detention facility operated by the federal government. Sending money to a detainee there works differently than at a standard jail or prison. ICE detention facilities use a separate financial system from the Bureau of Prisons. The primary way to deposit funds for a detainee at Port Isabel is through Western Union's Quick Collect service, which allows deposits to be made online, through the app, or at physical Western Union locations. When using Western Union Quick Collect for an ICE detainee, you will need the detainee's full legal name and their alien registration number, also known as the A-number. This is an eight or nine-digit number assigned by immigration authorities and is different from any state or local ID number. If you do not have the A-number, call Port Isabel directly and ask how to locate it or request it from the detainee themselves. The facility's phone number is 956-547-8385. Calling them directly to confirm the current deposit process and any specific instructions is always worth doing before sending money, as procedures can change and deposit codes or payee information may need to be verified.

Subject: Prison Violence

1. Do you think that all prisons should separate rapes killers to a another prison. So there can be less rapes happening in Prisons today? 2. Do you think security guard that get accused of raping inmates should go straight to jail or prison?

These are important questions about prison safety and accountability that deserve honest answers. Separating violent offenders Federal and state prison systems already use classification systems to separate inmates by security level, offense type, and risk assessment. Maximum security facilities house the most violent offenders separately from lower security populations. The PATTERN risk assessment tool in the federal system and similar tools in state systems are designed specifically to prevent high-risk inmates from being housed with low-risk populations. However, complete separation by offense type across all facilities is not currently how the system operates and the research on whether it reduces sexual assault is mixed. The Prison Rape Elimination Act requires facilities to have prevention, detection, and response protocols specifically for sexual assault. PREA standards mandate vulnerability assessments for all incoming inmates and housing decisions that account for risk factors. The honest answer is that classification and separation already happen to a significant degree. The gaps in implementation and oversight are where most assaults occur. Guards who sexually assault inmates A correctional officer who sexually assaults an inmate has committed a federal crime under PREA regardless of the state they work in. Sexual contact between staff and inmates is illegal, even if the inmate appears to consent, because incarcerated people cannot legally consent to sexual contact with people who have authority over them. Staff who are accused face criminal prosecution, termination, and lifetime bans from working in corrections. The reality of accountability has historically been inconsistent — some cases result in prosecution and imprisonment, others do not, depending on the jurisdiction and the quality of the investigation. PREA requires every facility to have a process for reporting staff sexual misconduct confidentially. Inmates can report to the facility's PREA coordinator, to an outside oversight body, or through the grievance system. The standard should be prosecution and imprisonment. Whether that standard is consistently met is a legitimate criticism of the system.

Read more inmate Q&A