When you deposit money into an inmate's account to enable them to make phone calls, the inmate will typically be informed in one of the following ways:
1. Notification via Inmate Account System:
- Account Balance Updates: In most correctional facilities, inmates have access to kiosks or tablets where they can check their commissary or phone account balance. When you deposit funds, the balance will reflect the updated amount, and your loved one will be able to see that there is money available for phone calls.
- Receipt or Notification Slip: Some facilities provide inmates with a printed notification or receipt when funds are added to their account. This receipt will indicate the deposit amount, allowing the inmate to know that they now have funds available.
2. Direct Communication:
- Inform Them in a Letter: If you're concerned about whether your inmate will know about the deposit, consider writing them a letter to let them know that you've added funds. Include details about the amount deposited and how they can use it to make calls.
- In-Person Visits or Video Calls: If you have an upcoming visit or video call scheduled, you can inform the inmate directly about the deposit.
3. Facility Phone System:
- Phone System Credits: When an inmate attempts to make a call, the phone system will notify them of their available balance, allowing them to see that there are sufficient funds to place a call. This is a common way for them to know they have the ability to make phone calls.
Important Tips:
- Double-Check the Deposit: Ensure that you’ve deposited the funds into the correct account—some facilities have separate accounts for commissary (general purchases) and phone calls. If you want the money to be specifically used for phone calls, make sure you’re following the correct process.
- Set Up Your Phone Account: Make sure you have an active account with the phone service provider used by the correctional facility (e.g., GTL/ConnectNetwork, Securus, IC Solutions). This ensures that when your inmate calls, the system is set up to accept the call to your number.
By using these methods, your inmate should be able to find out that you've added funds for them to call you. If you’re ever unsure, contacting the facility or the phone service provider can help confirm that the transaction went through correctly.