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Reviewed on: October 09,2018
Inmate Phone Calls

How does the phone service save money if you have to pay two companies?

I still do not understand how all this works. When I pay the $19.95 for phone calls is this the only charges I have to pay? Or do I pay this plus by minute to the correction phone account?

You pay for the line and it is our knowledge of the system that allocates a phone number that you use with the prison phone company to save money.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer October 09,2018 · Inmate Phone Calls
1

You pay for the line and it is our knowledge of the system that allocates a phone number that you use with the prison phone company to save money. Sometimes there are no savings (we refund the deposit), other times there is a savings of $2-$4 per call, and the best we do is where some county jails are getting $15-25 per 15-minute call... our fee of $20 is covered by the savings. If you talk a lot, this is a MUST-have service. Email us for an honest estimate of the savings BEFORE you buy.

Accepted Answer Date Created: October 09,2018
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed October 2018.