Visiting someone held at West Tennessee Detention Facility (ICE) - CoreCivic in Mason, Tennessee starts with confirming the current visiting schedule, the visitor approval process, and your status on the approved visitor list. Visitation policies vary widely from one facility to another based on operating authority, security level, and the inmate's current status. Call West Tennessee Detention Facility (ICE) - CoreCivic directly at 901-294-3060 to confirm what applies right now.
Most detention facilities require visitors to be approved in advance. The inmate at West Tennessee Detention Facility (ICE) - CoreCivic typically submits a list of proposed visitors, and each adult on that list completes a visitor application form for a background check. Approval timelines range from a few days to several weeks depending on the facility. Do not travel for a visit until you have received confirmation. Call 901-294-3060 for the visitor application process and expected approval timeline.
Visiting schedules at West Tennessee Detention Facility (ICE) - CoreCivic depend on the facility's operating model. Some facilities offer walk-in visits during posted hours; others require advance scheduling through an online portal or phone reservation. Visiting days may differ by housing unit or classification. Holiday schedules often change without much notice. Call 901-294-3060 a day or two before your planned visit to confirm the slot is still open and the inmate is eligible for visits.
Bring a valid government-issued photo ID: driver's license, state ID, military ID, or passport. Most facilities require it to be unexpired and match the name on your approved application. Dress codes at West Tennessee Detention Facility (ICE) - CoreCivic are enforced at entry: no revealing attire, no clothing that resembles inmate or staff uniforms, no hats, and in many facilities no underwire bras. Leave phones, bags, electronics, keys, and wallets in your vehicle or in lobby lockers.
A visit can be denied for reasons unrelated to your paperwork: the inmate may be in disciplinary status, restricted housing, medical isolation, or holdover during a transfer. Facility-wide lockdowns also suspend visits without notice. If the inmate has recently arrived, been moved, or had any change in status, call 901-294-3060 before traveling. A phone call the morning of the visit can save a wasted trip.
Many detention facilities now offer video visitation through providers such as Securus, GTL/ViaPath, HomeWAV, or Smart Communications, either alongside or in place of in-person visits. Video visits typically require setting up a paid account, scheduling in advance, and connecting from a smartphone, tablet, or computer. For information on inmate phone discount plans and money transfer services, see InmateAid's inmate services and call 901-294-3060 to confirm what's available at West Tennessee Detention Facility (ICE) - CoreCivic.
To confirm visiting hours, the visitor application process, or current eligibility at West Tennessee Detention Facility (ICE) - CoreCivic, call 901-294-3060.
Facility Contacts
ICE Supervisory Deportation Officer: 901-566-6900 Visit and legal scheduling: 901-294-3060 Virtual attorney visit and legal mail email: westtnlegalvisitation@corecivic.com
Visiting Hours
Visitation runs Thursday through Monday, with times split by gender and custody level.
Males: 8 a.m. to 9 a.m.: Low and Low/Medium and Medium 9:15 a.m. to 10:15 a.m.: Medium and Medium/High and High 1 p.m. to 2 p.m.: Low and Low/Medium and Medium
Females: 10:30 a.m. to 11:30 a.m.: Low and Low/Medium and Medium 11:45 a.m. to 12:45 p.m.: Medium and Medium/High and High 2:25 p.m. to 3:15 p.m.: Low and Low/Medium and Medium
Visits are also routinely conducted on federally recognized holidays. Each visit runs one hour.
Call 901-294-3060 to schedule.
Who Can Visit
Unaccompanied visitors must be at least 18 years old. Adult visitors must show a valid government-issued photo ID such as a state or federal ID, passport, or Resident Alien Card.
Anyone under 18 must be accompanied by a parent or legal guardian. Minors must be supervised at all times and cannot be left alone in any area, including the parking lot.
A maximum of three adults and two minor children (age 17 and under) per visit. If a visitor group is larger, they must split the one-hour visit. Each visitor can only visit one detainee per visitation day. Each detainee can have up to four visitors at one time in the visitation room.
If you bring children, they must remain under the direct supervision of an adult so they do not disturb others.
Detainees are responsible for telling visitors all rules and regulations.
Visiting Rules
All friend and family visits are non-contact.
Personal items may need to be left in a locker or in your vehicle. All visitors and items are subject to search.
No firearms or weapons of any kind. No electronic devices (cell phones, pagers, radios) in secure areas. Visitors cannot pass anything to detainees or carry items into the visitation area.
Every visitor is subject to a pat-down, bag inspection, and metal scan. Refusing a search means you will not be admitted. If you appear intoxicated, you will be turned away.
Attorney Visits
In-person attorney visits run:
Weekdays: 8 a.m. to 4 p.m. Weekends and holidays: 8 a.m. to 12 p.m.
A list of pro bono legal organizations is posted in every housing unit and updated quarterly. Detainees are responsible for contacting these organizations to schedule appointments.
Virtual Attorney Visits and Legal Calls
Attorneys can request video teleconference (VTC) meetings or confidential legal phone calls by emailing westtnlegalvisitation@corecivic.com or calling 901-294-3060 to reach the court room officer who handles scheduling. The court officers will reply with a confirmed date and time.
Appointments must be requested at least 24 hours in advance. Sessions run 8 a.m. to 4 p.m. in 30 to 60-minute blocks. There is no cap on how many VTC appointments an attorney can request, but no attorney can have more than one 60-minute meeting with the same detainee in a single day.
The email request must include: the attorney's full name and contact info, the detainee's name and A-number, several proposed dates and times, a scan of the attorney's government ID, proof of legal status (bar card, attorney license, paralegal license, or similar), and a scan of the eFiled G-28 unless this is a pre-representational visit. If a legal assistant is joining alone, attach a letter of authorization on firm letterhead and a scan of the assistant's ID.
Only legal representatives, legal assistants, and interpreters are allowed on these calls. No family, no friends. The attorney can use outside interpretation services during the session. Calls are confidential; an officer stays within sight but out of earshot and will knock 5 minutes before the cutoff.
Recording any virtual or in-person visit, by audio or video, is prohibited. Violations can result in suspension or permanent loss of virtual attorney visit privileges.
Legal Mail by Email
Attorneys can send legal correspondence to westtnlegalvisitation@corecivic.com. Mark "Legal Mail" clearly in the subject line and attach the specific documents to be delivered.
Include a cover sheet with the detainee's full name, A-number, sender's return fax number, total page count, and a "Legal Mail" notation.
Documents are inspected for contraband but not read, then delivered to the detainee. Processing happens during business hours Monday through Friday, 8 a.m. to 4 p.m., excluding holidays.
Consular Visits
Consular officials can meet with their nationals at any time. Call the ICE Supervisory Deportation Officer at 901-566-6900 to make arrangements when possible, and bring credentials.
Clergy Visits
Clergy can visit at any time but must arrange the visit ahead of time through the Chaplain's Office.