NCDPS - Alexander Juvenile Detention Center in Taylorsville, North Carolina is a state juvenile facility operated under the North Carolina juvenile justice authority. Youth held here are in state custody, and visitation is governed by both facility rules and the broader juvenile justice system, including the court and the assigned case manager. Visiting rules are designed around the youth's treatment plan and family reunification goals. Before traveling, call 828-632-1141 to confirm the current schedule and your status on the approved visitor list.
Approved visitors typically include parents, legal guardians, custodial grandparents, and siblings. Extended family may be approved through the case manager. Foster parents and child welfare caseworkers are usually pre-approved through their professional role. Attorneys, CASA volunteers, and clergy have separate access channels. Minor siblings often require a parent or guardian to accompany them. To be added to the approved visitor list, the parent or legal guardian usually submits a written request to the facility's case management team.
Most state juvenile facilities schedule visits on weekends and selected weekday evenings. Visits are often held in a structured visiting area, and many facilities offer family programming such as scheduled family therapy and meetings with the youth's treatment team. Contact visits are the norm, though non-contact rules may apply during disciplinary status. Call 828-632-1141 for the current schedule and whether family programming is offered alongside standard visits.
Bring a valid government-issued photo ID. Custodial parents and guardians may also need legal documentation establishing custody, especially in shared-custody situations. Dress code is enforced: no revealing attire, no clothing that resembles staff or resident uniforms, no items that could be passed to the youth. Leave phones, bags, and personal items in your vehicle or lobby lockers.
Every youth at NCDPS - Alexander Juvenile Detention Center is assigned a case manager who coordinates the treatment plan, education, court reporting, and release planning. The case manager is the family's most important point of contact. They can approve additional visitors, schedule family therapy, arrange phone calls outside standard hours, and provide updates on the youth's progress. Building a working relationship with the case manager often does more for family contact than any formal visitation rule. Ask for the case manager's name when you call 828-632-1141.
As a youth progresses through the program, the facility and the court may approve home visits, weekend passes, or extended reunification time with parents or guardians. These passes typically require approval from the case manager, the facility administrator, and sometimes the judge. Home visits are part of the reunification process, not a reward, and they come with conditions, including curfews and continued program compliance.
For information on phone discount plans and mail support for state juvenile facilities, see InmateAid's services and call 828-632-1141.
Visitation is by scheduled appointment only. To schedule an appointment please call 828-632-0304 and speak to a Detention Center staff member.
Visitation is conducted according to the schedule below:
A-Dorm, B-Dorm Tuesdays 1:30pm – 5:00pm 7:30pm – 9:30pm C-Dorm, D-Dorm
Thursdays 1:30pm – 5:00pm 7:30pm – 9:30pm G-Dorm
Sundays 1:30pm – 5:00pm 7:30pm – 9:30pm
Segregation Inmates N/A By appointment only as authorized by Command Staff
Under normal circumstances, inmates will be allowed no more than one visiting session per week not to exceed two hours. This does not include legal, law enforcement, or clergy visits.
The normal maximum number of visitors per visiting session will not exceed three approved visitors.
Facility superintendents have the discretion to modify the number of approved visitors during the visitation session based on operational and space considerations.
Violations of visiting privileges may result in disciplinary action against the inmate and appropriate administrative or legal actions against the visitor.
Inmates with serious or critical medical conditions will be allowed visits by their immediate family members as specified by the facility superintendent.
Inmates on administrative or disciplinary segregation or inmates in control status, except for protective control, will be restricted to non-contact visits by appointment. A facility superintendent has the discretion to alter the visiting times, frequency of visits, duration and number of visits based on security and/or operational considerations.
Inmates on administrative segregation may be allowed visiting privileges.
Inmates in disciplinary segregation will be allowed visits from attorneys, legal assistants, and clergy. Personal visitation privileges may be limited consistent with security requirements.
Inmates validated as Security Threat Group level 2 will be allowed contact visits with approved immediate family members. Inmates validated as level 3 will be allowed non-contact visits with approved immediate family members. Inmates validated as security threat level 2 or 3 will not be allowed visits with individuals who are not immediate family members.
Regular population inmates may be restricted to non-contact visits based on behavior detrimental to the security of the institution. (i.e. drug/alcohol disciplinary convictions, refusal to submit drug/alcohol test, disciplinary convictions or misconduct during visitation).
Appropriate Dress for Visitors
The following requirements are for visitors and apply at all facilities. The dress code will be strictly enforced. It will be the inmates responsibility to communicate these standards to his/her visitors.
NCDPS - Rules by Type
Prison Visitation Rules - Visitor Applications
A COMPLETED APPLICATION MUST BE APPROVED BY THE FACILITY STAFF BEFORE A VISIT CAN OCCUR.
Inmates must obtain blank application forms from the facility. A maximum of 18 applications will be allowed per inmate.
Inmates must mail the blank applications to those persons from whom they wish to receive a visit while incarcerated.
An application for each adult and minor must be complete. Completed applications must be returned to the prison facility where the inmate is currently housed. Prison mailing addresses can be found on the prison facility webpages.
Applications will not be accepted from inmates. Incomplete applications will not be approved.
Each applicant age 16 and older, must choose one of the approved picture IDs and attach a copy to the application. Driver License ID and State issued ID's must be issued by any state Division of Motor Vehicles. Minors under 16 must have a copy of their birth certificate attached to the application.
It is the inmate's responsibility to notify the visitor of their application status.
It is the visitor's responsibility to update their application information. (i.e. address, phone numbers, etc.) Incorrect application information could lead to an approved visitor becoming disapproved.
A minor under the age of 16 must update their application upon reaching age 16 to include a copy of a photo ID.
Disapproving Applications
The following reasons MAY be grounds for disapproving a visitor application:
• Application form was copied and not an original.
• Application was not complete or did not include proper attachments.
• Application contained false information.
• The visitor has a prior criminal record. *
• The visitor was a participant in the criminal activity which the inmate is incarcerated*
• The visitor is an ex-offender that has not been release for a minimum of 12 months. *
• The visitor is on probation/parole or supervised release or has not been off probation or supervised release for a minimum of 6 months. *
* There may be exceptions for these rules for immediate family members.
NCDPS - Rules by Security
Inmate Visitation List
Each inmate is allowed 18 approved visitors (adults and minors).
Legal, law enforcement, consular officials, local and state Family Services and Juvenile Court officials must register with the facility prior to visiting with the inmate. They will not be counted in the maximum 18 approved visitors.
Only immediate family members or those who have acted as immediate family, clergy, legal, law enforcement, family/juvenile services, or consular officials will be approved for visitation with more than one inmate.
An inmate's visitation list remains active when transferring to a new facility.
When an inmate is released or paroled, the visitation list becomes inactive. If the inmate is re-admitted, the visitation process must start over.
When an inmate reaches the maximum number of approved visitors (18), he/she will not be able to adjust their visitation list until their open enrollment period.
An inmate's open enrollment period will be every six months based on the date of admission to prison. (i.e. inmate's admission date is January; open enrollment is July and January) If an inmate has 18 approved visitors and they want to add a new visitor during open enrollment they must first remove one of the current approved visitors from the list.
An inmate may request that an approved visitor be removed at anytime. They may not add a replacement until his/her open enrollment.
If a facility suspends an approved visitor, the inmate may not add a replacement until his/her open enrollment period.
An application for a new visitor must be submitted, completed, returned, and approved BEFORE the new visitor can visit. It will be up to the inmate to inform the new visitor of their visitation status.