Kendall Co Jail in Boerne, TX is a county detention facility operated by the Kendall County Sheriff's Office. Most people here are awaiting trial or sentencing - this is not a prison, and most stays are measured in days or months, not years. If someone you care about was just booked here, you have questions. Start with the one that matters most right now.
If you are not certain they are there, the fastest way to confirm is the Kendall County inmate search or InmateAid's inmate locator, which searches across Texas facilities by name.
Booking takes time - sometimes several hours after arrest. If the search comes back empty, wait a few hours and try again before assuming they have been transferred somewhere else. You can also pull their arrest record and booking details to confirm the charges and facility assignment. For the most direct answer, call Kendall Co Jail at 830-249- 4989.
Most people booked at Kendall Co Jail appear before a judge within 24 to 48 hours. At that first appearance the judge sets the bail amount - or denies bail - based on the charges, the person's history, and whether they are considered a flight risk.
If bail is set, your family member can be released by paying the full amount or by using a bail bondsman, who typically charges 10 percent of the total as a non-refundable fee. If bail is denied or the amount is unaffordable, they remain at Kendall Co Jail until the case resolves. InmateAid's bail and bond guide walks through every option including what to do if you cannot afford a bondsman.
Right after arrest, your family member goes through intake at Kendall Co Jail - identity verification, medical screening, property inventory, and classification. Classification places them in a housing unit based on the charges, prior record, and intake behavior. It is not a punishment. It is how the facility manages a population that ranges from people picked up on minor warrants to individuals facing serious charges.
For the first 24 to 48 hours, phone access and visitation are typically unavailable while booking completes. Once they are assigned to a housing unit, those channels open up. InmateAid's what happens in jail guide covers the full intake process step by step so you know what to expect.
Your family member calls you - you cannot call them. Calls from Kendall Co Jail go through CidNET and all calls are recorded except attorney calls. Set up a CidNET account before the first call so the connection goes through without delay.
Phone contact is more important than most people realize going into this. A regular call - even a short one - makes a measurable difference in how someone holds up inside. Do not let the setup friction stop you. Visit InmateAid's jail calls page for step-by-step account setup, current rate information, and tips for keeping funds available.
Visitation hours at Kendall Co Jail are set by the facility and can change without much notice. Before making the trip, call 830-249- 4989 to confirm current hours, any advance registration requirements, and what you are allowed to bring.
The most common mistake families make is showing up without confirming first - and that results in a wasted trip and a missed visit for your family member. General rules across most Texas county jails: dress conservatively, avoid colors that resemble inmate uniforms, leave your phone in your car, and bring valid government-issued ID. Children may be permitted with specific requirements depending on the facility. InmateAid's visitation guide has a full checklist you can run through before you go.
All Family and friends wishing to visit an inmate during scheduled visitation hours shall require an appointment time. Visitors must call the Kendall County Jail at (830) 249-4989, Monday through Friday between the hours of 9 am-11 am to schedule a face to face visit. No exceptions. Face to Face visits can only be scheduled one day in advance.
ATTENTION: ALL VISITORS MUST ARRIVE 10 MINUTES PRIOR TO VISIT OR THEY WILL NOT BE ALLOWED TO VISIT.
All visitors must have a valid government-issued (non-expired) ID, Driver's license, Military ID or Passport to visit. Foreign issued identification is not accepted.
Visitation days and hours:
Females:
- Tuesday, Thursday, and Saturday from 8 am-11 am
- Wednesday and Friday from 1 pm-4 pm
Males:
- Tuesday, Thursday, and Saturday from 1 pm-4 pm
- Wednesday and Friday from 8 am-11 am
On-site (face to face) Visitation Policies:
Inmates are allowed two twenty (20) minute visits per week. Each inmate is allowed 2 face to face visits and 2 onsite video visitations (in Jail Lobby) per week. An adult must accompany any child under seventeen (17) years of age. Maximum of 2 children per adult, per visitation.
All visitors shall act and behave in an orderly manner and be completely and properly dressed. No items may be in the Visitor's Room during visitation (purses, briefcases, coats, pen/paper, electronics, or packages of any kind. NO CELL PHONES ARE ALLOWED IN THE VISITATION ROOM AT ANY TIME, FOR ANY REASON.
The conservative dress code is enforced at all times. Visitors will not be permitted to visit in revealing clothing, including tank tops, spaghetti straps, short shirts, short shorts, or " see-through" attire. The approving authority on proper attire is the Front Desk Detention Officer. A visit may be denied or terminated to any person if the visitor or inmate fails to comply with the visiting rules, or when there is reason to believe the visit may not be in the best interest of the security of the facility. Individuals who have indications of alcohol or drug use will not be allowed visitation, and a deputy will be contacted.
When visiting you must have in your possession a valid (non-expired) driver's license or government-issued identification card. All items other than your identification and keys should be locked in your vehicle or you may request a locker to secure your items during check-in.
Remote Video Visitation:
- You can schedule through our new vendor Cidnet by visiting the customer Web Portal customer.cidnet.net using any computer or mobile device.
- The inmates are allowed to have "remote" visitation from 7:00 am until 10:30 pm all days of the week.
- There must be 6 hours in between visits for your inmate, and you must schedule a visit at least 1 hour in advance. *If any time frame is not allowing you to schedule, that time is most likely taken-Please choose another time*
- The cost of remote video visitation has changed. Please visit customer.cidnet.net for pricing details.
- The customer service number for Cidnet is 888-984-1903.
On-site Video Visitation:
- You can schedule through our new vendor Cidnet by visiting the customer Web Portal customer.cidnet.net using any computer or mobile device.
- Customer Service number for Cidnet is 888-984-1903.
- All on-site video visits are free of charge.
- These visits are allowed every day of the week from 8:00 am-11:45 am, and then pick back up again at 12:45 pm-5:00 pm.
- There must be 12 hours in between visits for your inmate, and you must schedule visits at least 24 hours in advance. *If any time frame is not allowing you to schedule, that time is most likely taken- Please choose another time.
Money on the books - also called the commissary or trust account - gives your family member access to hygiene items, snacks, phone time, and postage. It is one of the most practical things you can do and it has a direct effect on their daily comfort.
Kendall Co Jail accepts deposits through approved channels that typically include online deposit, phone deposit, or a kiosk at the facility. Use your family member's full legal name and booking number exactly as they appear in the jail's system - any error in the name or number will delay or reject the deposit. InmateAid's send money page lists the specific deposit methods accepted at Kendall Co Jail and walks through the process.
A letter or a printed photo costs almost nothing to send and means far more than most people outside appreciate. Kendall Co Jail accepts incoming mail addressed to your family member at 8 Staudt St Box #7. Put their full legal name and booking number on every piece of mail.
Standard rules at most Texas county jails: plain white paper only, no staples, no glitter, no stickers, no colored ink. Photos should be standard print size with nothing written on the back. Mail that does not meet the facility's standards will be rejected - and the facility may not notify you that it was. Keep it simple.
InmateAid's send mail service lets you write and send directly from your phone or computer. We print on approved stock and mail it for you, so rejection for formatting is not a risk.
Books and magazines must come new, ordered directly from the publisher or through an online retailer - not shipped from your home address. Facilities require this to prevent contraband. Order through Amazon or directly from the publisher. Anything shipped from a personal address will be turned away.
County jail procedures, visitation rules, phone rates, inmate search tools, bail processes, and what happens at release all vary by state. Texas has its own rules and its own agencies, and what applies in one state does not always apply here.
InmateAid's Texas prison resources hub covers all of it - written specifically for families navigating the Texas system. Start there when you need answers that go beyond what this facility page covers.
County jail time is hard in a way that is different from anything else. The uncertainty - not knowing how long, not knowing what comes next - wears on everyone. What you can control is the connection. Calls, letters, visits, money on the books. Every one of those things tells your family member that someone out here is paying attention and is not going anywhere.
InmateAid was built for exactly this. Use us.