Correct Solutions Group

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Correct Solutions Group

Correct Solutions Group - CSG charges approximately $6.00 for a 15-minute call from the jail. However, significant savings can be achieved by using a phone number that matches the lowest available rate, potentially reducing the cost by $3.00 per call. This service is particularly beneficial for individuals who communicate with their inmates multiple times per month, though it may not be as advantageous for those who speak with their inmates only once a month.

The service offers instant activation, operates on a month-to-month basis without contracts, and provides up to 1,000 discounted minutes per month on the lower-cost line (with no rollover minutes). To obtain the $3.00 per-call savings, funds must be placed either in the Correct Solutions Group account or in the inmate's commissary account.

Funds can be added to the account online or at the kiosk in the visiting room using the number provided by InmateAid. By utilizing this Discount Service, inmates can receive more calls for the same amount of money.

Cost Comparison - Why This Makes Sense:

  • A 15-minute call to the current number costs approximately $6.00.
  • A 15-minute call to the number provided by InmateAid costs approximately $3.00.
  • Over 1,000 long-distance minutes (equivalent to 67 calls), the monthly cost would be either $402 or $201, depending on the current number.
  • InmateAid charges $19.95 per month, resulting in a potential savings of $201.00 per month or $2,412.00 per year.

Note: All facilities have slightly different tariff structures. If InmateAid cannot save money, a new number will not be issued.

Instructions - The preferred option is for the inmate to purchase calling cards within the commissary and use the new local line provided, allowing them to bypass Correct Solutions altogether. If the inmate does not have access to calling cards, the account must be prepaid by calling 877-618-3516.