❌
☰
Reviewed on: April 08,2026
Inmate Phone Calls

will he be able to call me if the jail changes carriers?

My question is about the phone service. If the county jail my fiance is jailed at changed their phone service and I buy phone services from InmateAid will he be able to still call me off of the number that is provided to me even though the county jail phone services is different from the old phone service?

Yes he will, but he might have an issue if the new carrier has higher rates for a different set of numbers.
Ask The Inmate
Answered by a former federal inmate · 14+ years advising families
✓ Verified answer November 21,2015 · Inmate Phone Calls
1

Yes he will, but he might have an issue if the new carrier has higher rates for a different set of numbers. It is best to check with us so that we can match rate center with the new carrier. If there is a better option with a different number than the one we've provided, there is no charge for us to switch the number for you. Please send us the new facility carrier and we will check it for you.

Accepted Answer Date Created: November 21,2015
Was this helpful?
LOGIN

My situation is different — ask your own question.

Our advisors answer within 24 hours. Free, always. Former federal and state inmates with direct experience.

About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.