Reviewed on: November 22,2016
General Prison Questions-Terminology

Why are the phone calls so expensive? Why is my boyfriend at smith state prison?

The calls are expensive because it is set up with only one provider.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer November 19,2016 · General Prison Questions-Terminology
1

The calls are expensive because it is set up with only one provider. No competition makes it easy for them to charge higher-than-normal rates. It is predatory pricing, but there is nothing you can do about it except check to see if there are better rates with different telephone numbers. That is what our Discount Telephone Service does, it takes the second-guessing out of it. If you provide your telephone number and the location of your inmate, we will give you an honest estimate of whether we can make the calls cheaper for you. Email us your information to aid@inmateaid.com

Accepted Answer Date Created: November 19,2016
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed November 2016.