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Reviewed on: April 15,2026
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What if My Inmate Is Released Before Receiving My Photos?

Hi , I used this amazing way to reach out to my fiancé, I wrote to him and sent him pictures but I wrote to him on a Thursday and since the weekend came along the letter didn't arrive Tuesday was his court and he was set free but didn't recieve the letter not picture. Is there any way I can get my money back ?

First, congratulations on the release.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer January 09,2015 · Send Inmate Mail
1

First, congratulations on the release. That is the best possible reason for a letter not to arrive.

When an inmate is released before a letter reaches them, InmateAid cannot issue a cash refund, but we will resend the letter and photos to any address you provide at no additional charge. That means the letter your fiancé never received while inside can still reach them at home. Just contact us at aid@inmateaid.com with the new address and we will take care of the resend.

It is a good outcome for an unusual situation. The letter was written with care and the photos are worth having. Getting them delivered to a home address rather than a jail is arguably better anyway.

Accepted Answer Date Created: January 09,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.