My inmate was moved after using your letter service, what happens to the letter?
I sent a letter/pics to my brother and he was moved to a different facility before he received them. Can I resend the same stuff at no charge since my account was already charged. Also I can't figure out how to change his facility can you let me know. Thanks
Kristin Rowell
Yes, we will absolutely resend the mail for you to the new location - NO CHARGE.
1
Yes, we will absolutely resend the mail for you to the new location - NO CHARGE. Just send us the new institution and we will make the change in your inmate's profile and send it them that same day. Email us:
Aid@InmateAid.com
https://www.inmateaid.com/ask-the-inmate/my-inmate-was-moved-after-using-your-letter-service-what-happens-to-the-letter#answer
Accepted Answer Date Created: February 17,2016
InmateAid
Was this helpful?
My situation is different — ask your own question.
Our advisors answer within 24 hours. Free, always. Former federal and state inmates with direct experience.
About this answer:
This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed February 2016.