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Reviewed on: January 05,2019
Inmate Phone Calls

IS InmateAID PHONE SERVICE A GIMMICK???

IS InmateAID PHONE SERVICE A GIMMICK??? I purchased a package with 1000 minutes. My son has the number to call and it didn't work. I ask this for the second time. Oddly enough I don't see my previous post.

(we answered you directly earlier today via email.) this isn't a gimmick, it's just smart.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer January 05,2019 · Inmate Phone Calls
1

(we answered you directly earlier today via email.) this isn't a gimmick, it's just smart. we aren't replacing the phone carrier or suggesting we do. The InmateAid phone line is matched to the lowest tariff where your inmate is incarcerated. You still fund the account as there is only one way to get calls, and it's through a monopoly carrier that set the rates without a competitor. For instance, a call from your inmate may now cost $6.00 per 15-minutes, if there is a lower rate, we get you a number that will get it. If there are no savings, we do not issue a number. The cost of the service is completely negated by the new savings in about 3-7 calls (depending on the facility). 

Accepted Answer Date Created: January 05,2019
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed January 2019.