I set up an account for a discount phone line, but it didn't give me a new number.
I set up an account for a discount phone line, but it didn't give me a new number. How do I get the number for my son to call?
Nellie Golden
The new phone number is posted in your account and is emailed to you (check the spam folder, too).
1
The new phone number is posted in your account and is emailed to you (check the spam folder, too). When you go to your My Account area, click on Discount Phone calls and the new number is displayed along with the forward-to number, the inmate's prison, next billing date, and even a cancel the recurring charges button, too.
https://www.inmateaid.com/ask-the-inmate/i-set-up-an-account-for-a-discount-phone-line-but-it-didn-t-give-me-a-new-number#answer
Accepted Answer Date Created: October 14,2018
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About this answer:
This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice.
Last reviewed October 2018.