Reviewed on: April 10,2026
InmateAid Website questions

How Do I Read a Response Letter From an Inmate on InmateAid?

Hello I have received a letter from an inmate but their is no pay now or download button how would I see what he has wrote to me? All I see is his name I click on it and it sends me to a page where their is a picture of the prison he is in and his name and an un follow button.

Navigate to the inmate profile in your account and look for the small eyeglass icon on the far right of the letter entry.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer September 23,2014 · InmateAid Website questions
1

Navigate to the inmate profile in your account and look for the small eyeglass icon on the far right of the letter entry. Clicking that icon opens the scanned letter so you can read it. If you do not see the icon contact InmateAid support for assistance.

Accepted Answer Date Created: September 23,2014
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.