Reviewed on: September 07,2016
Inmate Phone Calls

How can I get the remaining of my phone account added to a new number and facility?

Depending on who the carrier is, you should be able to call there and add the new number to the existing account and take the old one off.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer September 07,2016 · Inmate Phone Calls
1
Depending on who the carrier is, you should be able to call there and add the new number to the existing account and take the old one off. Some will make you create a whole new account and have the remaining balance returned; they won't transfer the money.
Accepted Answer Date Created: September 07,2016
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed September 2016.