Reviewed on: April 21,2026
General Prison Questions-Terminology

Does Western Union Money Pay for InmateAid Letters?

I sent $50.00 through Western Union last night. Is this money how I pay for letters or postcards from our "Unfortunately Incarcerated"? Sorry, but that's how I respond when anyone asks where Graham is. If not, inmateaid says that I would pay for his response - I guess I need to know how? Credit card every time seems confusing. Also, thanks for the response to my two parent families. It made complete sense.

The Western Union money goes directly onto your inmate's books at the facility.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer December 08,2015 · General Prison Questions-Terminology
1

The Western Union money goes directly onto your inmate's books at the facility. It is his money to spend on commissary items, and at some institutions, it can also be used toward phone service through the jail's phone provider. It has no connection to InmateAid's services on your end.

Letters, postcards, and the Inmate Response service are paid for separately through InmateAid directly. Right now that means a credit card transaction each time, which is admittedly not the most convenient setup. InmateAid is working on a wallet system that would let you load a balance once and have individual transactions deducted from it automatically, which will make things much smoother for regular users.

The Inmate Response service is worth understanding clearly. When you use it, your inmate gets a way to write back without needing your home address. InmateAid acts as the intermediary, which is useful if you want to keep your address private or if your inmate does not have easy access to envelopes and stamps on his end. You pay for that service on your side, not him.

For now, the credit card step is the process. Once the wallet feature rolls out, it will be a much more seamless experience.

Accepted Answer Date Created: December 08,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.