Reviewed on: April 20,2026
Inmate Phone Calls

Do i still have to add money to GTL to use InmateAid?

So if i signed up with inmate aid discount phone lines and it says ready can the inmate call now or do i still have to add money to a gtl account to?

Yes.
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Answered by a former federal inmate · 14+ years advising families
✓ Verified answer August 11,2015 · Inmate Phone Calls
1

Yes. We are not replacing GTL, we are making their service cheaper for you to use. You must take the number we gave you and register it with them like you normally would your own number. Depending on your situation, there is normally a $4-5 savings per call with the local number. If you have additional questions or concerns, email us at aid@inmateaid.com.

Accepted Answer Date Created: August 11,2015
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About this answer: This response was prepared by InmateAid’s editorial team in consultation with former inmates who have direct experience with the federal correctional system. InmateAid has served families of the incarcerated since 2012. This is general information only — not legal advice. Last reviewed April 2026.