Help before, during, and after prison.

Save money on phone calls. Send magazines, photos, letters and much more.

Connect with your inmate

Stay connected to your inmate

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Discount Phone

InmateAID finds you the cheapest rate on your inmate calls. Check to see how much we can save you!

Letters & Photos

Inmates look forward to mail call. Easily send letters and photos from your computer or smart-phone.

Postcards &
Greeting Cards

Send a postcard with a selfie or picture directly to your loved one, all from your smartphone.

Magazine Subscriptions

Inmates can read and share magazines with other inmates, helping them to make friends.

Send Money

One of the simplest ways to help your loved one is to send money for their phone and commissary accounts.

Second Chance
Jobs

We can help your inmate find employment post-release.

Looking for an inmate or information about a facility?

Search our prison directory

Ask the Inmate

Subject: Prison Discipline

How can I find out if my inmate was sent to SHU?

The Special Housing Unit (SHU), often referred to as "the hole," is a segregated area within a correctional facility where inmates are placed for disciplinary reasons, administrative segregation, or protective custody. Inmates in the SHU experience more restrictive conditions, including limited contact with other inmates and reduced privileges. If you suspect that your loved one has been sent to the SHU, the best course of action is to contact the facility directly. Ask to speak with the inmate's case manager or counselor, as they are typically responsible for handling inmate assignments and can provide information regarding the inmate’s status. Be prepared to provide the inmate's full name and identification number for verification purposes. Depending on the facility's policies, you may be informed of the reason and expected duration of their placement in the SHU .

Subject: Inmate Search

When I search on the BOP offender locator, it shows my friend in one prison but on here it shows another, why would that be?

This discrepancy is likely due to a transfer. When an inmate is transferred between federal prisons, the Bureau of Prisons (BOP) offender locator may temporarily show the original facility until the transfer is fully processed and the inmate arrives at the new location. Transfers can occur for several reasons, including changes in custody level, participation in specific programs, or administrative needs. If you give us the inmate's name we can update it for you so that you may use the services on the website

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